THE COMMUNICATION CONUNDRUM

'Well', we say to ourselves, 'we do speak the same language, so there should not be any problem understanding each other, right?'

VERY BAD ASSUMPTION!

And the pathway to pain and suffering!

Our language is colored by everything that we have experienced to date.

          What does that tone of voice mean?

          How about that particular word?

          And that facial expression?

'Oh yeah,' we assure ourselves 'I know what that means' as we tumble down the Rabbit Hole of confusion and misunderstandings.

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DANCE WITH IT!   EXPERIENTIAL APPS           

An opportunity to experiment with some fun ideas...

THE WAY OUT OF COMMUNICATION CONFUSION IS SIMPLE…

CHECK IT OUT!

Use these simple formulas:

"I just want to double check, 'did you mean________?"

"I think you want me to __________.  Did I get that right?

"But," you say, "doesn't that make me sound…well… stupid?"

No, actually!  It makes you sound really smart!

Here's an important advanced step:  

If you think someone is angry with you or if you assume that they did or said something that makes you angry:

CHECK IT OUT!

'Hey did you tell John that I said _________'

'You sound really angry with me.  What's up?'

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